Mira Showers
A partnership focused on digital change, innovation and best in class customer experiences.
Consultancy
Branding, UX/UI, CRO
Design & Development
eCommerce platform, App screen design, platform development, User experience, bespoke retailer integration and IOT application
Technology
Umbraco, Azure, Salesforce
Platform
mirashowers.co.uk
Innovative design and considered technology for the future
Our partnership
At Cab Engine, we don’t believe that when a project is finished that the job is done and in Mira, we found a partner with very similar beliefs. From building the initial Umbraco platform and integrating with products such as ATG and SAP CRM in 2016, through to UX/UI design of the new Mira showers App in 2020/21, Cab Engine and Mira Showers have worked continuously to iterate and improve the Mira showers digital offering.
By holding regular workshops and strategy meetings we have created a pipeline of innovative solutions that address the specific customer and business needs creating a win-win situation for all. These solutions have helped installers find work during the pandemic, allowed Mira to offer service through Salesforce as well as product, helped users to keep track of their water usage and encouraged Installer loyalty.
An evolving platform for ever evolving business
The engine
The Mira Showers platform has changed and grown over the years as it has been adapted to meet the changing needs and goals of the business and the businesses key personas. Since the launch, the platform has been continually improved with a customer-centric focus in mind. With the introduction of tools to allow customers to easily find faults with their showers, find the parts they are looking for and in the case of the installer find suitable work, there is no doubt that the Mira showers platform sits head and shoulders above the industry competitors in terms of functionality for its customers.
Control at your fingertips; the smart way to shower.
Together Cab Engine and Mira designed the UX and UI of their latest app. It will allow users to connect, control and view the usage of their digital showers and baths from their phones. User interviews with potential customers allowed us to uncover the functionality and touchpoints required to design an experience that will change people's daily routines forever.
The value-added piece is key to the relationship between client and agency. Cab Engine continues to add value by being proactive with recommendations to further enhance our website in line with our brand strategy. Furthermore, they’re complete professionals when working with other internal stakeholders and other agencies in terms of communication, support and delivery. I can always rely on any member of the team.
They are a team packed full of creativity, drive, passion, and realism. Their commitment to ensuring we stay online but also stay ahead of the curve is also an asset that they bring to the table. I see Cab as the ‘go to’ digital platform solution for the Mira brand and I am sure it will be a partnership that will continue to grow, as we grow, in the future!
Where would you like to go?
We’d love to understand more about your business needs and challenges. Talk to a team of exciting minds and create a collaborative partnership focused on driving growth for your business.